In this course participants will gain an understanding of what emotional intelligence is and improve their skills for managing emotions well in themselves and their relationships.

Lecture will be supplemented with classroom exercises to strengthen the participant’s understanding of the methods presented. 

Key Session Topics:

  • What is emotional intelligence?
  • Emotional intelligence styles
  • Improving emotional intelligence skills through examination and practice
  • Solve problems using logic and feelings

Who Should Attend:

Recommended for all employees that are interested in understanding emotional intelligence and improving their communication skills.