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Introduction to Root Cause Analysis and Corrective & Preventative Action

Root Cause Analysis

Course Overview:

In this introductory course, participants will learn how to effectively perform root cause analysis in order to identify the true cause of problems.  Students will develop skills to write effective problem statements, identify the conditions or actions immediately preceding or surrounding the problem, and understand the reasons why these causes occurred.  This course will examine some of the most popular methods for root cause analysis including “The 5 Whys”, failure mode and effects analysis (FMEA), Pareto Analysis, fault tree analysis, and the Ishikawa diagram (Fishbone diagram or cause and effect). 

In addition, the course will review the differences between corrective and preventive action and when each tool is used.  At the end of the class, students will have a basic understanding of problem solving techniques and how to apply them in day-to-day business situations.

Lecture will be supplemented with classroom exercises to strengthen the participant’s understanding of the methods presented. 

Key Session Topics:

  • Introduction to Root Cause
  • Developing a Problem Statement
  • Root Cause Analysis Techniques
  • Corrective vs. Preventive Action

 

Student Prerequisites:  Each student shall be required to have familiarity with quality systems and corrective actions.

QUESTION & ANSWER TIME - "ASK THE ASSESSOR"

  • Gain insight and best practice advice and tips

WHO SHOULD ATTEND

Personnel who will be required to perform problem solving investigations.

Group(s): Training
Speaker: Gretchen McAuliffe
Speaker Gretchen McAuliffe
Gretchen McAuliffe is one of the co-founders of Labtopia.  As a Principal, Gretchen oversees operations for Labtopia Staffing and is Senior Consultant for Labtopia Solutions, Labtopia Training and Labtopia Informatix.  Gretchen specializes in providing quality assurance support to ISO and GxP manufacturers, laboratories, and distributors.  As a QA professional, she ...

Gretchen McAuliffe is one of the co-founders of Labtopia.  As a Principal, Gretchen oversees operations for Labtopia Staffing and is Senior Consultant for Labtopia Solutions, Labtopia Training and Labtopia Informatix.  Gretchen specializes in providing quality assurance support to ISO and GxP manufacturers, laboratories, and distributors.  As a QA professional, she is an expert in developing integrated systems for regulated industries.  She has extensive experience in quality management systems, technical writing, business process mapping, database requirements and implementation, document control, and laboratory compliance.  During her career, she has managed and conducted domestic and international audits of manufacturers, distributors and laboratories.  



Gretchen has a B.S. in Biology from the University of Houston and a M.S. in Biological Sciences from the University of Houston-Clear Lake. She is an American Society for Quality (ASQ) Certified Quality Auditor (CQA), Certified Biomedical Auditor (CBA), Certified HACCP Auditor (CHA).  She is also one of the first GMP professionals in the world to be certified to ASQ Certified Pharmaceutical GMP Professionals (CPGP) criteria.  She is also a certified ISO 9001:2000 lead auditor. She has received training in Good Laboratory Practices, Good Manufacturing Practices and International Pharmaceutical Excipient Council Good Manufacturing Practices for Excipients.  In addition, Gretchen is a trained Administrator for ThermoFisher Scientific’s SampleManager LIMS.



Gretchen has provided support to companies who must comply with good manufacturing practices (GMPs), good laboratory practices (GLPs), good clinical practices (GCPs), ISO 9001:2008, ISO 17025:2005, ISO 22000 and Safe Quality Foods (SQF).  



When she finds time to relax, Gretchen enjoys spending time with her husband Shannon McAuliffe and their two daughters, Caitlin & Ciara.  She enjoys traveling, a good book and a dinner with family and friends.


 

Full Description
Organizer Labtopia Training

At Labtopia Training, we are scientific and technical professionals just like you. Therefore, we understand the unique challenges you face in your workplace.  With over 25 years of industry experience, we understand the importance of consistent, effective training programs.

When?

Wed, Sept. 13, 2017
8:30 a.m. - 4:30 p.m.
(GMT-0500) US/Central

Event has ended

Where?

Labtopia Classroom
12929 Gulf Freeway, Suite 108
Houston, TX 77034
United States of America