In this course, participants will learn how to address development or performance issues with employees and effectively coach them to excellence. They will learn how to encourage high performers as well as address tough issues with poor performers.   At the end of the class, participants will know how to effectively manage performance and develop others with a results orientation. 

Lecture will be supplemented with classroom exercises to strengthen the participant’s understanding of the methods presented. 

Key Session Topics:

  • Forge a partnership with the employee
  • Inspire commitment
  • Build new competencies
  • Promote persistence to make sure changes and learning last
  • Change the environment to reward learning and remove barriers

Who Should Attend:

Supervisors or managers who have the responsibility to coach employee performance.