On-Demand - Quality Management

Four-part online course

  • Part I: Why Do We Need a Quality System? – 20 minutes
  • Part II: Documents & Records – 20 minutes
  • Part III: Nonconforming Work & Deviations – 15 minutes
  • Part IV: Corrective and Preventive Action – 15 minutes


Course Overview

This four-part series provides a foundational understanding of quality management and its integral role in the functions of an efficient, well-run laboratory. Part I defines quality management and describes its benefits. Documents and records – the pillars of an effective QMS – are examined in Part II. Part III addresses nonconforming work and deviations, offering insight on how both should be addressed. Finally, Part IV differentiates between corrective and preventive action, placing each in context with regard to the QMS.

Key Learning Objectives

By the end of this course, you should be able to:

  • Recognize key quality management terms
  • Articulate the benefits of quality management systems
  • Distinguish between documents and records
  • Identify good laboratory practices
  • Recognize the link between good laboratory practices and data defensibility
  • Define nonconforming work and deviations, and properly address both
  • Differentiate between corrective and preventive action
  • Understand CAPA’s role in the QMS



All paid attendees who complete the training will receive a certificate of attendance

Who should attend

Technical personnel new to quality management systems, new quality team members, and anyone interested in understanding the building blocks of quality management and requiring an understanding of quality management systems as applied in the laboratory.

Location: On-Demand Webinar

Date: June 30, 2022, midnight - Dec. 31, 2022, 11:59 p.m.