This course for new supervisors and managers covers strategies to implement at the start to make the transition from employee to boss a smooth one. The principles in this class set the foundation for effective management behavior.
Lecture will be supplemented with classroom exercises to strengthen the participant’s understanding of the methods presented.
Key Session Topics:
- Strategies to help navigate the transition from peer to boss effectively
- Setting appropriate boundaries for relationships with their former peers
- Improve their communication skills by examining behavior styles
- Action plans – what really needs to be done in response to problems and requests
Who Should Attend:
All new supervisors and managers or seasoned managers desiring a refresher course in handling the management of employees and work processes more effectively.